Privacy Policy
Last updated:
This policy explains what personal data we process when you visit noola.eco (the "website") and when you contact us through it. The Noola platform (app.noola.eco) has its own Privacy Policy.
1. Who is the controller
- Owner
- Noola Impact ("Noola")
- hello@noola.eco
2. What data we process and why
| Data | Purpose | Legal basis |
|---|---|---|
| Contact form: name, company, email and number of properties. Phone and message, if you add them. | Reply to your request and, if you ask, prepare a proposal. | Steps taken at your request before entering into a contract (Art. 6.1.b GDPR). |
| The language you use on the website | Reply in your language. | Same as above. |
| Technical data: IP address, browser, browser language, referring page and pages visited | Serve the website, protect it from abuse and count visits in aggregate. | Legitimate interest in running, securing and measuring the website (Art. 6.1.f GDPR). |
We need your name, company, email and number of properties to reply. Phone and message are optional.
We do not use your data to send you marketing without your consent, and we do not make automated decisions that affect you.
3. How long we keep it
- Contact requests: while we handle your request. If you do not become a customer, up to 2 years after our last contact. If you sign up to the platform, its policy applies.
- Technical and analytics data: for the periods listed in the Cookie Policy.
After that, we keep the data blocked while legal claims are still possible (Art. 32 LOPDGDD) and then delete it.
4. Who else has access to your data
We do not sell your data or share it with third parties unless the law requires it. We work with these providers, who process data on our behalf under contracts that meet Art. 28 GDPR:
| Provider | Function | Location |
|---|---|---|
| Lovable | Website hosting, contact form database, email notifications and visit analytics | EU / US |
| Cloudflare | Website delivery and bot protection | EU / US |
| Google Workspace | Email (hello@noola.eco) | EU / US |
The website also loads its fonts from Google Fonts and Fontshare. When it does, your browser sends them your IP address.
5. Transfers outside the European Economic Area
If a provider processes data outside the EEA, it does so with a valid safeguard: an adequacy decision (for example, the EU-US Data Privacy Framework) or the European Commission's Standard Contractual Clauses. You can ask us for a copy at hello@noola.eco.
6. Your rights
You can ask us to access, correct or delete your data, to object to or restrict its use, or to receive it in a portable format. You can also withdraw your consent at any time. Email hello@noola.eco and we will reply within one month.
If you think we have not handled your data properly, you can complain to the Spanish Data Protection Agency (www.aepd.es) or to the authority in your country.
7. Security
We protect your data with encrypted connections (HTTPS), restricted database access and providers that offer sufficient guarantees.
8. Changes
If we change this policy, we will update the date at the top. If the change is significant, we will say so on the website.